A Just Eat alternative
you own.
The best alternative to Just Eat for a takeaway is not another marketplace. It is your own ordering website and app, with the order, the customer's details and the repeat business all coming to you. Manto Order gives you that, with zero commission on direct orders, and you can keep Just Eat running alongside.
What you are actually replacing
A marketplace sells you two things: customers who are already looking, and the tools to take their order. You pay a share of each order for both, and the marketplace keeps the customer's details.
Replacing it does not mean pulling out on day one. It means giving your regulars a better place to order, your own, so the orders that come direct stop paying a share.
What you get instead
Your own ordering website and app
A menu built to be ordered from, with delivery and collection, honest times and an order tracker.
Your customers
Every direct order carries a name, a number and an order history that belongs to your shop.
One queue
Website, app, phone and counter orders land on the same till, with a badge showing where each came from.
Credit back for regulars
A loyalty scheme in pounds, set by you, earned online and spent at the counter.
Keep Just Eat, and move your regulars
Most shops do not switch off the marketplace. They keep it for new customers and move the regulars across: a card in the bag, a link on the receipt, the shop's own website on the door. Every order that moves is one that no longer pays a percentage.
Marketplace rates are set per shop and are not published, so work out your own from your statements. Our page on commission shows how to do the sum.
Nothing switches off until you say so
Switching is done alongside your current set-up, with your old system still running until you turn it off. See the switching page for the week, day by day.
The short answers.
Taking orders on your own website and app. You get the order, the customer's details and the repeat business, and you do not pay a percentage of each order to a marketplace. Manto Order does this and runs alongside Just Eat if you want to keep it.
No. Most shops keep a marketplace for new customers and move their regulars to their own website. Every order that moves direct stops paying a share.
Just Eat's rates are agreed per shop and are not published, so the honest answer is to read your own statements. Reported figures vary by contract and service, which is why we do not quote one.
You tell them: a card in the bag, a link on the receipt and a QR code on the door. The site works on any phone and is built to be ordered from.
Your shop controls it. Manto Order processes it on your behalf, and your customer list leaves with you if you leave.
Where to go next.
Take your regulars direct.
We will put your menu on your own ordering website so you can see it working before you decide anything.