What does Just Eat
charge takeaways?
Marketplaces such as Just Eat generally take a percentage of each order, and the rate depends on the deal a shop signs and the services it uses. Rates are not published, only reported, so we do not quote one. The way to know is to read your own agreement and work out the cost per order.
Why you will not find one number
Marketplace commission is negotiated or tiered, and it can differ by shop, by delivery arrangement and by what the shop opts into. Figures you see online are reported by shops and press, not published by the marketplaces, and they go out of date. We will not print one as fact.
How to work out your real cost
Read the rate on your own agreement
Check whether it is per order, whether delivery is charged separately and how it changes.
Add the extras
Payment processing, promotions you fund and any listing or boost fees.
Take it off a typical order
Do the sum on an average order, then on a month of them.
Count what you do not get
A marketplace usually keeps the customer's relationship; your own site gives you the name and number.
What the alternative looks like
On your own ordering website, no percentage of the order is taken. You pay for the system instead, quoted per shop, and card payments carry the card processor's own rate. The comparison is the cost of the system against the cost of the percentage.
Many shops keep a marketplace for discovery and move their regulars to their own site. That is a sensible middle step.
The short answers.
It varies by agreement and rates are not published, so we do not quote one. Check your own contract and work out the cost per order.
There can be, such as payment processing, funded promotions and boosts. Read your agreement for each.
No percentage of the order is taken on your own site, so the comparison is what you pay for the system against what the percentage costs you on the same orders.
No. Many shops keep it for discovery and move regulars to their own site.
Where to go next.
Work out your own sum.
Tell us what a typical month looks like and we will help you compare it honestly.